As Omar Hidrolik Hortum & Pnömatik San. Tic. Ltd. Şti. (“Omar Hortum”), we care about the security of your personal data. This notice has been prepared under the Turkish Personal Data Protection Law No. 6698 (“KVKK”) to inform you, as data controller, about the personal data we process through the omarhortum.com website and our communication channels.
1. Data controller
Omar Hidrolik Hortum & Pnömatik San. Tic. Ltd. Şti.
Address: Sanayi Mah. 60033 Nolu Cad. No:2 Şehitkamil/Gaziantep, Türkiye
E-mail: satis@omarhortum.com
Phone: +90 532 668 7927
2. Personal data we process
- Identity and contact: the company name and e-mail address you enter in the contact form; your phone number and name if you reach us by phone or WhatsApp.
- Request details: the subject, message, product and size information you send through the form, e-mail or messages (e.g. your quote list).
- Transaction security: IP address, browser and device information, date and time of submission and consent, server logs.
- Usage data: only if you accept it in the cookie notice, statistical data on how the site is used, collected through Google Analytics.
The website has no membership, payment or online ordering. Your quote list is kept only in your own browser and is not sent to us until you send it by WhatsApp, phone or the form.
3. Purposes
- Receiving, evaluating and answering your product, price, stock and quotation requests,
- Carrying out sales and after-sales communication,
- Information security, including preventing spam and abusive form submissions,
- Measuring and improving the use of the website, if you consent,
- Complying with legal obligations and informing authorised public bodies.
4. Legal grounds
Your personal data is processed on the grounds set out in Article 5(2) of KVKK: (c) it is directly related to the establishment or performance of a contract (quotation and product requests); (ç) it is necessary to fulfil our legal obligations; (e) it is necessary to establish, exercise or protect a right; (f) it is necessary for our legitimate interests, provided that it does not harm your fundamental rights and freedoms (answering requests, information security).
Analytics cookies and the related transfer abroad are based only on your explicit consent under Articles 5(1) and 9 of KVKK. They are not used unless you click “Accept” in the cookie notice, and you can withdraw your consent at any time.
5. Method of collection
Your data is collected through the contact form on our website, e-mail, phone and WhatsApp, electronically and partly by automated means (server logs and cookies). See our Cookie Policy for details on cookies.
6. Transfers
Limited to the purposes above, your data may be transferred to our hosting and e-mail service providers and to authorised public authorities. If you accept analytics cookies, usage data may be processed on Google’s servers abroad. Your data is never sold or shared with third parties for marketing. WhatsApp (Meta) and Google Maps, which are linked from our website, are subject to their own privacy policies.
7. Retention
Information sent through the contact form is kept for at most 2 (two) years and is then deleted automatically, unless a longer period is required by law or to protect a right.
8. Your rights
Under Article 11 of KVKK you may apply to us to learn whether your data is processed, request information about it, learn the purpose of processing and whether it is used accordingly, know the third parties it is transferred to, request correction of incomplete or inaccurate data, request deletion or destruction under Article 7, request that these actions be notified to third parties, object to a result against you arising solely from automated analysis, and claim compensation for damage caused by unlawful processing.
9. How to apply
You can send your request in writing to the address above, or from your registered e-mail address to satis@omarhortum.com, together with information identifying you. Requests are answered free of charge within 30 (thirty) days at the latest; if the process requires an additional cost, the fee set by the Personal Data Protection Board may apply.
Last updated: 27 October 2026